Kakao Games CEO Cho Kye -hyun, Umamusume service fundamental

Kakao Games, CEO Cho Kye-hyun, apologized for the immaturity of operations through the official Umamus Me cafe and announced an improvement. In addition to the current part of the service, both the user point of view will be reviewed from the user's point of view and reorganized the work method to fundamentally renew domestic services.

Specifically, there are four major mentions by Cho. ▲ Enhancement of user communication ▲ goods payment problem ▲ Update notice improvement ▲ Dialect translation is an improvement. First of all, Mr. Cho said, We will answer the contents that can be reinforced by strengthening the existing & error bulletin boards, and we will be able to inform you as soon as possible through confirmation of the developer.

Subsequently, the payment of goods will be reviewed in the future so that users can provide appropriate goods at the time they need. However, since Umamusme is in service in various countries, he added that it is necessary to understand that the total amount of goods that can affect other countries is necessary.

It was a clear mistake that the Champions Meeting was delayed, and he said that it would not happen again by clearly investigating the reason. In addition to the Champions Meeting, there were many notes for communication, but they said they were not working because it took time to consult and prepared for various ways to speed up.

Lastly, he said that the criteria were not clear about the localization of dialect, so they were sorry for not finding the right direction, and that many typos were found to be immersive.

Cho Kye-hyun said, We are deeply awkward that trust that has already fallen despite all these promises and commitments is difficult to recover easily. Employees who have been found by closely evaluating work records will be relocated and will fundamentally renew the service through full retraining for all representatives. I give it. I will check the opinions you sent out one by one, and we will do our best to get better.

Immediately after being published in Cho's apology, Umamusme's protests, Jongnomuma, said, The apology of the person in charge, said Cho Kye-hyun, one of the three requests, was surprised. Subsequently, he said that he would have a willingness to conduct a user meeting as Cho said he would try to improve it, and he said he would wait for the Kakao Games.